Elevance Health is the most successful consolidator in the health benefits industry and is both one of the nation’s largest diversified health benefits organizations and an industry leader serving over 118 million members. The exclusive Blue Cross Blue Shield licensee across multiple states allows Elevance Health to offer products that carry this most respected brand in health care.
Client:
Elevance Health
Industry:
Health Care
Service:
B2B Appointment Setting
The numbers speak volumes: over 8,800 calls made, with a contact rate of 10.6% and an impressive appointment set rate of 12.9%, resulting in 121 appointments. These metrics underscore our capability to deliver high-impact results under tight deadlines and complex conditions.
Elevance had initiated email and personalized URL campaigns to multiple target groups across the United States when their internal resources for outbound calls was eliminated. Elevance needed a fully managed, turn-key solution for making thousands of calls to multiple different campaign types/targets over a 5-month time frame. And, because the outbound email and personalized URL campaigns had already begun, Elevance needed an experienced partner to develop an outbound call campaign, train a team of experienced Business Development Reps,and begin making calls in less than 30-days.
After initially attempting to build an internal team to make these outbound calls, Elevance determined they did not have the bandwidth, processes, or systems to successfully develop, implement and manage a project of this size and scope within the very tight turn-around time frames required. Elevance immediately began searching for external alternatives and found Leads at Scale to be a very experienced, professional alternative to their internal team option.
How We Delivered
This project was a testament to our team's agility, expertise, and dedication to exceeding client expectations. At Leads at Scale, we thrive on challenges that push us to innovate and excel, and our collaboration with Elevance Health was a remarkable opportunity to do just that.
Outbound calls made
Contact Rate
Appointment Set Rate
Appointments Set
How to get more leads
1. Request a demo
We start by learning about your business, your objective, and sales goals.
2. Select your leads package
Based on your leads goal, we’ll create a custom plan and implement.
3. Get more sales
Your sales team will receive well-qualified, warm sales appointments ready to be closed.
