Case Studies
Moponic
COMMERCIAL CLEANING / JANITORIAL
How a Veteran-Owned Janitorial Service Provider Achieved 18% Contact Rate with Decision Makers in the Competitive Texas Market
A veteran-owned commercial cleaning company serving Austin and Fort Worth hit a growth ceiling: its lean structure left no bandwidth for high-volume outbound prospecting. Leads at Scale's fractional inside sales team made 11,193 targeted calls, reached decision makers at an 18% contact rate, and set 129 qualified sales appointments.
A veteran-owned commercial cleaning company serving the greater Austin and Fort Worth markets in Texas, offering commercial cleaning contracts, floor care, carpet cleaning, window cleaning, and pressure washing.
USA
CLEANING SERVICES
Use Case
Appointment Setting
Service
B2B Appointment Setting
Client Since Pilot
KEY RESULT
11,193
Targeted Outbound Calls
2,015
Conversations with Decision Makers
18%
Contact Rate
129
Qualified Sales Appointments
Need More Leads? Let's talk.
THE CHALLENGE
Scaling Sales Without Scaling Headcount
The commercial cleaning industry in Texas is fiercely competitive, with thousands of janitorial providers vying for contracts in Austin and Fort Worth. This veteran-owned company needed to accelerate growth without compromising its lean operational structure.
They built a solid reputation on a full range of janitorial services:
Regular commercial cleaning contracts
Specialized floor care
Professional carpet cleaning
Window cleaning services
Pressure washing
Supplemental cleaning services
Despite the strong service offering, they hit a growth ceiling. Reaching their targets meant thousands of calls a month to property managers, facility directors, and business owners, and hiring an internal sales team would have upended their lean business model.
THE SOLUTION
A Fractional Inside Sales Team That Delivers
Instead of disrupting their operations with internal hires, the company brought in Leads at Scale as a fractional inside sales team for B2B appointment setting.
What We Did
Made 11,193 targeted outbound calls to property managers, facility directors, and business owners
Held 2,015 conversations with decision makers, an 18% contact rate
Set 129 qualified sales appointments across the Austin and Fort Worth markets
THE RESULT
What happened over the engagement period
11,193
Strategic Research Calls
Each call targeted operations managers, business development directors, and executives at manufacturing facilities to verify capabilities and partnership interest.
2,015
In-Depth Conversations
Detailed discussions with leaders who could confirm co-packing capabilities, allergen protocols, and provide accurate partnership contact information.
18%
Contact Rate
Solid engagement rate for a market research campaign reaching diverse manufacturing facilities across multiple industries and regions.
129
Manufacturer Profiles Updated
Complete intelligence packages including capabilities, certifications, contact information, and partnership requirements for qualified co-manufacturers.
The partnership proved what professional B2B appointment setting can do for a commercial cleaning company: 11,193 calls produced 2,015 decision-maker conversations and 129 qualified sales appointments.
THE IMPACT
From Cold Calls to Warm Opportunities
For a commercial cleaning company in competitive Texas markets, 129 qualified appointments is the difference between hoping for growth and systematically achieving it. Each appointment let their team focus on demonstrating their cleaning services and veteran-owned values instead of chasing down leads. The 18% contact rate proved that the right message with professional execution gets a response even in saturated markets. The janitorial services industry faces unique sales challenges:
Decision makers are bombarded with cleaning service pitches daily
Switching costs create resistance to change
Price sensitivity demands value-focused conversations
Geographic territories require targeted local outreach
This veteran-owned company's success demonstrates that with the right B2B appointment setting partner, commercial cleaning companies can break through the noise and connect with decision makers ready to evaluate new janitorial providers.
Ready for Similar Results?
Whether you need market research, lead generation, or appointment setting—let's discuss how we can help you achieve your goals.
Schedule a Strategy Call
Or call directly: 443-299-6029
More Success Stories
MANUFACTURING / LASER SYSTEMS
How a Global Laser Systems Manufacturer Reached 1,935 Healthcare Decision Makers and Set 276 Sales Appointments
LAP Laser, a global supplier of laser projection and measurement systems, needed to reach 4,000+ healthcare, radiology, and oncology facilities but their account managers lacked the bandwidth. Leads at Scale made 13,737 outbound calls, held 1,935 conversations with decision makers, and set 276 appointments.
Read Case Study
MANUFACTURING / LASER SYSTEMS
10,200 Outbound Calls Generate 425 Appointments for Global Laser Systems Leader
LAP is a global supplier of laser projection and laser measurement systems, shipping 15,000 units a year to industries from radiation therapy to steel production. Leads at Scale's repeat appointment setting campaign made 10,200 outbound calls and set 425 appointments at a 24.25% appointment set rate.
Read Case Study
HEALTHCARE / MEDICAL
Healthcare SaaS Secures 342 Demo Appointments with Medical Specialists
iScribe Health builds AI-powered medical documentation software for specialty practices, but its internal team could not sustain the outbound volume needed to reach orthopedists, cardiologists, and OBGYNs. Leads at Scale's appointment setting campaign made 6,166 calls, reached 1,355 decision makers, and set 342 demo appointments.
Read Case Study
